A. TxDOT has provided guidance on extending certifications during this unprecedented time. If your certification expired or will expire between 03/16/2020 and 10/01/2020 then your certification will be extended through 01/02/2021.
A. Certification and training classes are filled on a first-come basis and payment must be made at the time of registration. Methods of payment are:
- Register online via credit card (secures spot instantly)
- Complete registration form and mail with check (spot is not secured until registration form and payment are received)
A. A 90% refund will be issued for any cancellation up to seven (7) business days prior to class start date. No refunds or credits will be given for cancellations made less than seven (7) business days before class start date. At any point you may substitute one technician for another without penalty up to class start date.
A. You can either opt into another class or choose to receive a full refund.
A. Contact the HMAC at 512-312-2099 to schedule a retest. Retest must be completed within 30 days of original test date.
A. No. If you fail the practical exam you must schedule another certification date to take both the written and practical portions again.